Terms of Service
Agreement
By accessing this website or purchasing coaching services from [Your Name], trading as [Your Business Name], you agree to these terms. If you do not agree, please do not use this website or purchase services.
Coaching services
The coaching services offered through this website are for educational and personal development purposes. I am a certified wellness coach, not a licensed therapist, psychologist, or medical professional.
Coaching is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a medical or mental health emergency, please contact your local emergency services or a licensed healthcare provider.
Booking and payment
Discovery calls are free of charge and can be booked through the scheduling tool on this website.
Paid sessions and programmes are billed as described on the Services page. Payment is due at the time of booking unless otherwise agreed.
All prices are listed in [currency] and are inclusive of applicable taxes unless otherwise stated.
Cancellation and rescheduling
I ask for at least 24 hours notice if you need to cancel or reschedule a session. Cancellations made with less than 24 hours notice may be charged in full.
If I need to cancel or reschedule a session, I will give you as much notice as possible and offer an alternative time.
Refunds
Self-paced programmes: Due to the digital nature of these products, refunds are not available once access has been granted.
Group programmes: A full refund is available if you withdraw within 7 days of purchase, provided the programme has not yet started. Once the programme has started, refunds are not available.
1:1 coaching packages: A pro-rated refund may be available for unused sessions if you wish to discontinue coaching. This is assessed on a case-by-case basis.
Confidentiality
Everything discussed during coaching sessions is confidential. I will not share your personal information or session content with anyone without your explicit consent, except where I am legally required to do so (for example, if there is a risk of harm to yourself or others).
Intellectual property
All content on this website, including text, images, graphics, and design, is owned by [Your Name] and is protected by copyright law. You may not reproduce, distribute, or use any content from this website without written permission.
Materials provided as part of coaching programmes (worksheets, guides, resources) are for your personal use only and may not be shared or redistributed.
Limitation of liability
Coaching is a collaborative process and results vary depending on individual circumstances and effort. I do not guarantee specific outcomes from coaching services.
To the fullest extent permitted by law, I am not liable for any indirect, incidental, or consequential damages arising from your use of this website or coaching services.
Governing law
These terms are governed by the laws of [your jurisdiction]. Any disputes will be resolved in the courts of [your jurisdiction].
Changes to these terms
I may update these terms from time to time. Continued use of the website or services after changes constitutes acceptance of the updated terms.
Contact
If you have any questions about these terms, contact me at [your@email.com].