Privacy Policy
Introduction
Your privacy matters to me. This policy explains what information I collect when you visit this website or use my coaching services, how I use it, and what rights you have over it.
This website is operated by [Your Name], trading as [Your Business Name]. If you have any questions about this policy, you can reach me at [your@email.com].
What I collect
When you visit the website I use basic analytics to understand how people find and use this site. This may include your IP address, browser type, which pages you visit, and how long you spend on the site. This data is collected through cookies and similar technologies.
When you book a session If you book a discovery call or coaching session, I collect the information you provide through the booking form: your name, email address, and any details you share about what you're looking for.
When you fill out the contact form I collect your name, email address, and the content of your message.
When you subscribe to the newsletter I collect your email address and first name.
During coaching sessions I may take notes during our sessions to track your progress and inform future sessions. These notes are kept confidential and are not shared with anyone.
How I use your information
I use the information I collect to:
Respond to your enquiries and booking requests
Deliver coaching services and track your progress
Send you emails you've opted into (newsletters, session reminders)
Improve the website and understand how visitors use it
Comply with legal obligations
I do not sell your personal information to third parties. I do not share your information with third parties for their marketing purposes.
Third-party services
This website uses the following third-party services that may process your data:
[Analytics provider] for website analytics
[Booking platform] for scheduling sessions
[Email provider] for sending newsletters and communications
[Payment processor] for processing payments
Each of these services has their own privacy policy governing how they handle your data.
Data retention
I keep your personal information only for as long as I need it. Specifically:
Contact form messages: 12 months
Coaching session notes: Duration of our working relationship plus 12 months
Newsletter subscriber data: Until you unsubscribe
Website analytics data: 26 months
Your rights
Depending on where you live, you may have the right to:
Access the personal information I hold about you
Correct any inaccurate information
Request deletion of your information
Withdraw consent for marketing communications at any time
Request a copy of your data in a portable format
To exercise any of these rights, email me at [your@email.com]. I will respond within 30 days.
Children's privacy
This website and my coaching services are not directed at children under the age of 16. I do not knowingly collect personal information from children.
Changes to this policy
I may update this policy from time to time. Any changes will be posted on this page with an updated revision date. If I make significant changes, I will let you know via email where possible.
Contact
If you have any questions about this privacy policy, contact me at [your@email.com].